Gift Cards

FICA Regulation:

In terms of FICA legislation and our Gift Card purchase process, we are required to obtain a valid copy of your identification when you purchase a Gift Card. The kiosk personnel will simply scan your ID document, passport or driver’s license using a scanning device situated inside the kiosk. Our Gift Card is intended for use within our six participating malls namely Cavendish Square, Gateway Theatre of Shopping, Menlyn Park Shopping Centre, Riverside Mall, The Zone at Rosebank and Vincent Park. Should you choose to use your Gift Card outside of these malls, you will incur additional fees per transaction.

Forms of payment:

Gift Cards can be purchased for any amount between R50 and R5000 and are valid for three (3) years from the date of purchase. Should you wish to purchase cards of a larger value, more than one card will be issued.

  • Debit/Credit Card
  • Cash

Please note:

Positive identification is required for FICA and bank purposes. Remember to sign the signature panel upon receipt of your Gift Card. The Gift Card cannot be replenished. Once all the funds have been used, please destroy the card. The Gift Card is accepted at all our stores within our six participating malls as a “debit card”, with preloaded funds. Your Gift Card can be spent in stages, but remember to check your balance regularly. For balance enquiries:

Visit your nearest information kiosk or,

  • Call 0861 101210 (Tutuka) or;
  • Call 083 918 7700 or;
  • SMS your card number to 34246

Corporate Gift Card purchases:

The Gift Card is an excellent employee or client incentive. Should you wish to purchase Gift Cards for your organisation, please send an email to Patti Manuels (Corporate Sales Manager) corporatesales@cwexcellerate.com with the following information:

  • The company name;
  • The company’s physical address;
  • The company’s VAT number;
  • Quantity and denominations of cards required and;
  • The details of the person who will be collecting the vouchers from the mall including full name,
  • Contact number and ID number.

Our Corporate Sales Manager will inform you about our FICA requirements. An invoice will be issued to the company. Once payment has been received either via EFT or credit card (credit card holder needs to be present; maximum of R150k per transaction), we will arrange for the Gift Cards to be collected.

We require a 24 hour notice after confirmation of payment between Mondays and Fridays to collate your order.